AI Agent for
Childcare & Early Learning
in Australia

Never. Our agents are strictly scoped to administrative tasks: enquiry follow-up, tour bookings, enrolment paperwork, CCS gap fees, Google reviews, social media drafts and staff compliance tracking. Anything involving enrolled children — daily updates, nap reports, food intake, incidents, medication, allergies or wellbeing concerns — stays 100% with your educators. Those aren’t just policy decisions, they’re required under the National Quality Framework and the Education and Care Services National Law.

Your AI agents work alongside Xplor, Kindyhub, OWNA, Storypark, Xap and Xero — not instead of them. We connect in whatever way your current software supports: API, webhook, CSV export or email. Your educators keep using Storypark or OWNA for child documentation exactly as they do today. The AI only touches the admin side — waitlists, enrolment forms, gap fees and compliance tracking.

The agent replies within 60 seconds — 24 hours a day, seven days a week — with a warm welcome, answers to their initial questions about age groups and availability, and a link to book a tour. If the family replies, your director gets notified immediately and can take over the conversation personally. Most Australian centres currently take 24–72 hours to reply to a weekend enquiry — this one agent alone is usually enough to win placements you’d otherwise lose.

No. The tone is explicitly written for childcare billing — warm, understanding and always ready to offer a payment plan. You approve every message template before it goes live, and you can adjust the wording at any time. Payment escalation never goes beyond a gentle final reminder — if an account stays unpaid, it comes back to your director to handle personally. We deliberately never let the agent sound like a collections notice.

Your director gets a weekly summary SMS flagging anything due in the next 30, 60 or 90 days — Working With Children Checks (Blue Card in QLD, WWCC in NSW, VIC, WA and SA), First Aid, CPR, anaphylaxis and asthma management, educator qualifications, police checks, insurance, fire compliance and playground inspection schedules. Not a lecture — just a quiet nudge so nothing lapses between ACECQA visits.

Yes. The enquiry agent asks upfront what service type the family is looking for — Long Day Care, Kindergarten, Before & After School Care or Vacation Care — and adjusts the follow-up content, fee information and tour booking flow accordingly. OSHC enquiries get different days-per-week options, different fee structures and different start-of-term timing than nursery enquiries.

No. The social media agent is configured to never post photos of children, never mention individual children by name and never share anything that could identify a family. It drafts content about your program, educators (with consent), environment, community events, enrolment openings and NQF quality areas — and every draft is reviewed by your director before it goes live.

The agent escalates instantly. Any message containing keywords about illness, injury, incidents, medication, allergies, pickup changes, collection authority, safety concerns or urgent requests is flagged immediately to your director by SMS and phone notification. The AI doesn’t try to handle it — it steps aside and hands the conversation to a human straight away. This is the single most important guardrail in the system.

Yes. Most Australian centres start on the Growth plan at $147/month for the five core agents — waitlist follow-up, tour bookings, reviews, gap fee chasing and enrolment reactivation. When you’re ready, you can upgrade to Premium at $197/month for staff compliance and social media automation. No contracts, no penalties, no rebuild — just flip a switch.

Both. Single-service centres actually see the fastest results because the director is usually the bottleneck for everything — enquiries, tours, paperwork, gap fees, compliance and social media. Multi-site operators use the same agents scaled across every centre with per-site reporting. We’ve built it to work equally well for a 30-place community centre and a 120-place private service.