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New Client Enquiry Follow-Up
Automated SMS + email follow-up on Day 3, 7, 14, 21 after a new client enquiry. Covers booking requests, nail art consultations, bridal and hen’s party group enquiries, and gift voucher purchases. Keeps your salon top-of-mind while prospective clients compare nail salons across Brisbane. Stops automatically when the client books or declines.
Appointment Reminders
Configurable SMS reminders before gel fills, acrylic fills, dip powder appointments, manicures, pedicures, nail art sessions, and extensions. Includes automatic fill timing reminders when clients are approaching their recommended refill window (2–3 weeks for gel, 2–3 weeks for acrylic). Reduces no-shows and keeps your chairs full.
Google Review Generator
Automated review requests after appointments, nail art transformations, bridal nails, and special occasions. Sends a satisfaction check first, then directs happy clients to your Google review link. Unhappy responses go to you privately. You can display reviews, testimonials, and before-and-after nail art photos on your website and social media.
Compliance & Certification Tracking
Weekly alerts for professional indemnity insurance, public liability insurance, workers compensation (WorkCover QLD), first aid certificate, CPR renewal (annual), and chemical safety data sheets for nail products (acetone, acrylic monomer, UV gel). Also prompts quarterly hygiene and sterilisation audits, annual ventilation checks for nail dust and chemical fumes, and council skin penetration registration renewal (if applicable).
Social Media Automation
Auto-posts to Facebook, Instagram & Google Business Profile 3x per week. Nail art showcases, before-and-after transformations, seasonal nail trends (Christmas nails, festival glitter, wedding season), client testimonials, and team spotlights. No restrictions on transformation photos or testimonials — nail art is your most powerful visual marketing tool.
Payment Reminder System
3-stage payment reminder system: friendly nudge on Day 3, overdue notice on Day 7, final reminder on Day 14. Covers outstanding treatment balances, nail package instalments, membership renewals, and bridal party deposits. Syncs with Xero so paid invoices are skipped automatically.
Client Reactivation System
Automated outreach to lapsed clients at 30, 60, and 90 days since their last visit. “Your nails are overdue for some love!” or “Time for a fresh set?” Includes seasonal hooks (Christmas party nails, festival season, new year new nails) and direct rebooking links. Recovers clients who loved their last set but simply forgot to rebook.
Custom
AI Voice Receptionist
AI-powered phone receptionist answers calls 24/7 in a natural voice. Takes messages, captures caller details, and books appointments on your behalf.
+$130 AUD/month — Includes 500 minutes
Requires business verification by our voice provider (takes 1-2 weeks for approval).
