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New Enquiry Follow-Up
Automated SMS + email follow-up on Day 1, 3, 7, 14 after a new enquiry. Covers regular pool servicing (weekly/fortnightly), green pool recovery, equipment repair and replacement, new pool handover servicing, and commercial pool management. Green pool and equipment failure enquiries are flagged as priority with faster initial response. Stops automatically when the customer books or declines.
Appointment Reminders
Configurable SMS reminders before every pool service visit. Includes access and preparation notes — “please ensure pool gate is unlocked, remove pool cover, and secure pets.” Recurring clients get a weekly or fortnightly service confirmation. After each service, a “your pool has been serviced” summary is sent with chemical levels and any notes. Reduces access issues and keeps customers informed about their pool’s health.
Google Review Generator
Automated review requests after every job — especially green pool transformations, equipment installations, first regular service and seasonal clean-ups. Sends a satisfaction check first, then directs happy customers to your Google review link. Unhappy responses go to you privately. Green pool before-and-after photos are the most powerful marketing content in the pool industry — more reviews means more bookings from pool owners searching for help.
Compliance & Certification Tracking
Weekly alerts for public liability insurance, workers compensation (WorkCover QLD), first aid certificate, CPR renewal (critical — drowning risk), chemical handling awareness, SPASA membership renewal, ABN/GST registration, vehicle registration and insurance, pool testing equipment calibration and chemical Safety Data Sheets. No QBCC licence required for pool servicing — this agent tracks everything that does apply.
Social Media Automation
Auto-posts to Facebook & Google Business Profile 3x per week. Green pool before-and-after transformations (your #1 viral content), seasonal pool care tips, equipment maintenance advice, chemical balancing education for pool owners, and client testimonials. Green pool recovery photos consistently generate the highest engagement and enquiries of any pool marketing content. Keeps your business visible to Brisbane pool owners year-round.
Payment Reminder System
3-stage payment reminder system: friendly nudge on Day 3, overdue notice on Day 7, final reminder on Day 14. Handles residential service invoices (monthly or per-visit billing), equipment repair and installation invoices, and commercial or body corporate accounts on 30-day terms. Syncs with Xero so paid invoices are skipped automatically. Keeps cash flow healthy across regular service, one-off jobs and commercial work.
Client Reactivation & Equipment Lifecycle System
Triple-purpose outreach combining client reactivation, seasonal hooks and equipment lifecycle reminders. Lapsed regular service clients contacted at 30, 60 and 90 days — “Your pool doesn’t stop needing care! Ready to restart your regular service?” One-off green pool and equipment clients contacted at 3 and 6 months. Equipment lifecycle reminders sent when pumps, filters, salt chlorinators and heaters approach expected replacement age. Seasonal hooks drive bookings — pre-summer pool opening, autumn leaf season, winter maintenance check. Your biggest source of repeat and upsell revenue.
Custom
AI Voice Receptionist
AI-powered phone receptionist answers calls 24/7 in a natural voice. Takes messages, captures caller details, and books appointments on your behalf.
+$130 AUD/month — Includes 500 minutes
Requires business verification by our voice provider (takes 1-2 weeks for approval).