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New Enquiry Follow-Up
Automated SMS + email follow-up on Day 1, 3, 7, 14 after a new enquiry. Covers puppy school enrollment, group obedience courses, private training sessions, behaviour consultations and aggression or reactivity assessments. Puppy enquiries are flagged as priority — the socialisation window closes at 16 weeks, so faster follow-up wins the booking. Stops automatically when the client books or declines.
Class & Session Reminders
Configurable SMS reminders before every class or private session. First-class reminders include what to bring — treats, flat collar or harness, vaccination certificate, and a hungry dog. Between-session homework reminders sent mid-week — “This week’s practice: 5 minutes of loose-lead walking twice a day.” Course progression nudge sent before the final week — “Your 6-week course finishes next Tuesday. Ready for the next level?” Reduces no-shows, keeps clients practising between sessions, and drives course re-enrollment.
Google Review Generator
Automated review requests after course graduations, private session milestones, behaviour breakthroughs and puppy school completions. Sends a satisfaction check first, then directs happy clients to your Google review link. Unhappy responses go to you privately. Graduation photos and before-and-after behaviour transformations are the most powerful marketing content for dog trainers — more reviews means more bookings from dog owners searching for help in Brisbane.
Compliance & Certification Tracking
Weekly alerts for public liability insurance, professional indemnity insurance, workers compensation (WorkCover QLD), Certificate IV in Companion Animal Services, APDT membership renewal, first aid certificate, CPR renewal, Blue Card (required if children attend puppy school or family classes), ABN/GST registration, venue hire agreement or lease, and equipment safety checks. Tracks everything a professional dog trainer needs to stay current and credible.
Social Media Automation
Auto-posts to Facebook, Instagram & Google Business Profile 3–4x per week. Course graduation photos (your #1 engagement content), before-and-after behaviour transformation videos, weekly training tips for dog owners, seasonal content (Christmas puppy prep, summer safety, new year training goals), and client testimonials. Instagram is critical for pet services — dog content consistently generates high engagement. Keeps your business visible to Brisbane dog owners year-round.
Payment Reminder System
3-stage payment reminder system: friendly nudge on Day 3, overdue notice on Day 7, final reminder on Day 14. Handles course fees (upfront or instalment plans), private session invoices, behaviour consultation fees, and multi-dog household package deals. Syncs with Xero so paid invoices are skipped automatically. Keeps cash flow healthy across group classes, private sessions and package bookings.
Client Progression & Reactivation System
Dual-purpose outreach combining course progression and client reactivation. After course graduation, automatic next-level suggestions at 2, 4 and 8 weeks — “Ready to take {dog_name} to the next level? Advanced obedience starts {date}.” Puppy school graduates nudged toward basic obedience. Lapsed clients contacted at 3, 6 and 9 months. Seasonal hooks drive enrollments — post-Christmas puppy surge (January–February), spring puppy season, new year training resolutions. Your biggest source of repeat enrollment and upsell revenue from behaviour consultations.
Custom
AI Voice Receptionist
AI-powered phone receptionist answers calls 24/7 in a natural voice. Takes messages, captures caller details, and books appointments on your behalf.
+$130 AUD/month — Includes 500 minutes
Requires business verification by our voice provider (takes 1-2 weeks for approval).
