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New Client Enquiry Follow-Up
Automated SMS + email follow-up on Day 3, 7, 14, 21 after a new client enquiry. Covers booking requests, colour consultations, wedding hair enquiries, and gift voucher purchases. Keeps your salon top-of-mind while prospective clients compare hairdressers across Brisbane. Stops automatically when the client books or declines.
Appointment Reminders
Configurable SMS reminders before cuts, colours, balayage, keratin treatments, extensions, and styling appointments. Includes automatic patch test reminders 48 hours before colour services for new clients or those who haven’t had one in 12 months. Reduces no-shows and protects your daily revenue.
Google Review Generator
Automated review requests after appointments, colour transformations, bridal hair, and special occasions. Sends a satisfaction check first, then directs happy clients to your Google review link. Unhappy responses go to you privately. You can display reviews, testimonials, and before-and-after photos on your website and social media.
Compliance & Certification Tracking
Weekly alerts for professional indemnity insurance, public liability insurance, workers compensation (WorkCover QLD), first aid certificate, CPR renewal (annual), and chemical safety data sheets for colour products. Also prompts quarterly salon hygiene audits and annual electrical safety checks for styling tools.
Social Media Automation
Auto-posts to Facebook, Instagram & Google Business Profile 3x per week. Before-and-after colour transformations, styling tips, seasonal trend updates, client testimonials, and team spotlights. No restrictions on testimonials or transformation photos — your best marketing tool for attracting new clients.
Payment Reminder System
3-stage payment reminder system: friendly nudge on Day 3, overdue notice on Day 7, final reminder on Day 14. Covers outstanding treatment balances, colour package instalments, membership renewals, and retail product orders. Syncs with Xero so paid invoices are skipped automatically.
Client Reactivation System
Automated outreach to lapsed clients at 30, 60, and 90 days since their last visit. “Time for a trim?” or “Your colour is due for a refresh.” Includes seasonal hooks (Christmas party prep, wedding season, new year new look) and direct rebooking links. Recovers clients who loved their last visit but simply forgot to rebook.
Custom
AI Voice Receptionist
AI-powered phone receptionist answers calls 24/7 in a natural voice. Takes messages, captures caller details, and books appointments on your behalf.
+$130 AUD/month — Includes 500 minutes
Requires business verification by our voice provider (takes 1-2 weeks for approval).
