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New Enquiry Follow-Up
Automated SMS + email follow-up on Day 1, 3, 7 and 14 after a new student or employer enquiry. Covers individual student course enquiries, employer group booking requests, RPL enquiries, apprenticeship enquiries and funding eligibility questions. Pulls real-time course availability and next intake dates from your Student Management System so students always get accurate information. Stops automatically when the student enrols or opts out.
Course & Workshop Reminders
Automated SMS/email reminders before every course, workshop, assessment or practical session. Syncs with your SMS and LMS calendar so reminders stay accurate even when dates change. Includes what to bring (PPE, USI number, photo ID, logbook), pre-course requirements, site address and parking instructions. For blended delivery courses, reminds students to complete their online modules before the face-to-face workshop date. Reduces no-shows and keeps your class numbers where they need to be.
Student Feedback & Google Reviews
Triggered automatically when a student completes a course or unit in your SMS/LMS. Students receive a satisfaction check — happy students are directed to leave a Google review, unhappy responses come to you privately. Supports your ASQA learner engagement evidence (Clause 2.2.6) and gives you a bank of genuine student feedback ready for audit. More 5-star Google reviews means more students finding and trusting your RTO.
RTO Compliance Tracking
Weekly alerts for ASQA registration renewal and conditions, scope of registration updates and additions, trainer and assessor vocational competency and industry currency (every 2 years), TAE qualification currency for all trainers, AVETMISS reporting deadlines (NAT file submissions), annual declaration due dates, trainer first aid and CPR renewals, Working at Heights cert renewals, insurance and public liability expiry, third-party agreement renewals, equipment calibration schedules and LMS training material currency review dates. Tracks everything your RTO needs to stay audit-ready.
Social Media Automation
Auto-posts to Facebook, Instagram, LinkedIn and Google Business Profile 3–4 times per week. Content includes course promotions, enrolment open dates, industry news and regulation updates, student success stories, graduation highlights, employer partnership announcements and seasonal campaigns (new apprentice intake, refresher season, employer CPD budgets in Q1). Keeps your RTO visible to students and employers year-round.
Payment & Invoice Chaser
3-stage payment reminder system: friendly nudge on Day 3, overdue notice on Day 7, final reminder on Day 14. Syncs with your accounting system (Xero, MYOB, QuickBooks) so paid invoices are skipped automatically. Handles individual student course fees, employer-funded invoices, instalment plans, VET Student Loan payment schedules and group booking payments. Keeps cash flow healthy without your admin team manually chasing.
Certification Renewal & Student Reactivation
Automated outreach to past students based on their certification expiry dates pulled directly from your SMS records. Handles annual refresher reminders (Power Awareness, Working at Heights, CPR), First Aid recertification (HLTAID011 every 3 years), licence and endorsement renewal reminders, and lapsed student reactivation at 6, 12 and 18 months. Every past student gets reminded before their cert expires, driving them straight back to rebook. Pure recurring revenue on autopilot.
Upskill & Cross-Enrolment
Targets past students with relevant next-step courses based on their completion history in your SMS/LMS. Automatically segments students by completed qualifications and triggers personalised course recommendation campaigns — for example, a student who completed an entry-level course gets a campaign suggesting the next endorsement, advanced unit or full qualification pathway. Drives repeat enrolments from your existing student database without your team lifting a finger.
Employer & Group Booking Follow-Up
Multi-touch follow-up for employer and group booking enquiries. Handles quote reminders, available dates, minimum numbers, funding options (state subsidies, employer incentives), group pricing and booking confirmation. Different from individual student follow-up because the sales cycle is longer and involves decision-makers, procurement and training coordinators. Tracks employer contacts in your SMS/CRM so you build a long-term corporate client database.
Logbook & Assessment Chaser
Automatically monitors students with outstanding work-based learning logbook entries and assessment submissions in your LMS. Week 1: friendly reminder with a direct link to their logbook. Week 2: follow-up with a deadline reminder and support contact. Week 3: escalation notification to their trainer or assessor. Configurable per qualification, per cohort or per employer group. Tracks completion status so reminders stop automatically once entries are submitted. Weekly summary report to your admin team showing which students are falling behind. Reduces incomplete logbooks — one of the most common ASQA audit findings.
Custom
AI Voice Receptionist
AI-powered phone receptionist answers calls 24/7 in a natural voice. Takes messages, captures caller details, and books appointments on your behalf.
+$130 AUD/month — Includes 500 minutes
Requires business verification by our voice provider (takes 1-2 weeks for approval).
